In most cases, after you’ve raised a concern, we’ll need to get in touch with you to find out more information, make sure we have all the documentation we might need and explain to process to you.
To do this, we need a way to get in touch with you.
Having your contact details also allows us to keep you up to date with our process and inform you of the outcome.
What happens if I want to remain anonymous after sharing my contact details?
You can let our screening team know that you’d like to remain anonymous throughout the process even though you’ve given us your details. They’ll do everything possible to accommodate this, but we can’t always guarantee it will be possible, for example if you need to attend a hearing.
If you choose to submit a concern to us without sharing your details, we can’t get in touch with you and this usually means we can’t take your concern forward.
This means it’s much harder for us to help you, act on the concerns you've raised with us or let you know the outcome of any investigation we might do.
Sharing your referral
In order to assess your concern, we will usually need to disclose some of the details you have shared.
We often need to share the details of the concern with the nurse, midwife or nursing associate and their employer. This will help us decide if we are the right organisation to respond to your concern and ensure we are able to to collect evidence that will help with any investigation.
