We can consider concerns that are serious enough to raise doubts about whether the nurse, midwife or nursing associate should be allowed to continue to practise, either with some form of restriction on their practice, or at all. Read more on how we determine seriousness

In most cases, it's best to start by raising your concern with the nurse, midwife or nursing associate's place of work, and we'd usually recommend doing this before coming to us.

An employer is usually best placed to resolve issues quickly and fairly. They may then decide to refer someone to us once they've investigated your concern themselves. All the information they gather during an internal investigation can then be used in our own investigations and speed up the process overall.

We encourage everyone who raises a concern with us to give us their contact details. Sharing your information with us is important as it means we’re more likely to be able to investigate your concern.

In most cases, after you’ve raised a concern, we’ll need to get in touch with you to find out more information, make sure we have all the documentation we might need and explain to process to you.

To do this, we need a way to get in touch with you.

Some calls will be recorded to help us train colleagues and monitor the quality of support we provide. We might use the recording to check details about fitness to practise referrals and complaints. There’s more information in our privacy notice.

We don’t publish any of the concerns that are raised with us, although we may have to share some of the details in our concern with other people, like employers, to gather the right evidence.