Considering evidence of insight and remediation

Last Updated 12/12/2024

We want to assure professionals that our role isn’t to punish people for past mistakes.

This will support them to be open and honest when something goes wrong and help to promote a culture that supports openness and learning, not blame. This is more likely to lead to safe care.

As an employer, you should take into account any evidence of the professional’s insight and steps taken to put things right when deciding whether to make a referral to us.

You may not need to refer a concern related to clinical errors or other mistakes made in someone’s practice if the professional has demonstrated insight and is willing to take steps, or has taken steps, to fully address the concern. This will mean:

  • there’s no longer a risk to the public and people who use services (for example, where the professional has undertaken retraining and has demonstrated competence)
  • the professional has been open about what went wrong
  • the professional can show what they’ve learned from it.

To learn more about how we consider insight and strengthened practice in fitness to practise cases, see our guidance on insight and strengthened practice.

Want to download and print whole sections of the resource? Visit the downloads page.